privacy policy

1. About this policy

Green Design and Construct (ABN 46 158 707 781), trading as GDC Australia (GDC, we, us or our), respects your privacy. This policy explains how we collect, hold, use and disclose personal information when you visit gdcaustralia.com.au, contact us, request information or otherwise interact with us.

We aim to handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply. This policy does not limit any rights you may have under applicable law.

2. What personal information we collect

The information we collect depends on how you interact with us and may include:

  • identity and contact details, such as your name, organisation, role, email address, telephone number and business address;

  • enquiry, quote or project information, including the services you are interested in, site details, messages, attachments and preferred contact arrangements;

  • recruitment information, if you apply for a role, such as your employment history, qualifications, references and information contained in your application;

  • supplier, contractor and business contact information provided in the course of a prospective or existing business relationship;

  • technical and usage information, such as IP address, browser and device type, operating system, referring page, pages viewed, timestamps and interactions with the website; and

  • any other information you choose to provide to us.

Please do not send sensitive information through a general website form unless it is necessary and we have asked you to provide it. If you provide personal information about another person, you should have authority to do so and, where appropriate, tell them about this policy.

3. How we collect personal information

We generally collect personal information directly from you, including when you submit a form, email or call us, subscribe to updates, apply for a role, provide services to us, meet with our team or otherwise communicate with us.

We may also collect information automatically through cookies and similar technologies, or from organisations you work for, referees, recruitment providers, service partners, public sources and other third parties where permitted by law.

4. Why we collect, use and disclose information

We may collect, use and disclose personal information to:

  • respond to enquiries and requests for information or quotes;

  • assess opportunities and plan, deliver and support our services and projects;

  • manage client, supplier, contractor and other business relationships;

  • recruit and manage personnel;

  • operate, secure, maintain, analyse and improve our website, systems, services and customer experience;

  • send service communications and, where permitted, relevant news or marketing communications;

  • prevent fraud, misuse and security incidents, and investigate complaints; and

  • meet legal, regulatory, insurance, safety, record-keeping and contractual obligations.

We may use information for another purpose where you have consented, where you would reasonably expect that use, or where it is otherwise permitted or required by law.

5. Cookies, analytics and similar technologies

Our website may use cookies, pixels, tags and similar technologies to make the website function, remember preferences, understand website traffic, improve performance and, if enabled, measure or personalise advertising. These technologies may collect technical and usage information and may be operated by third-party providers.

You can use our cookie controls, where available, and your browser settings to reject or delete non-essential cookies. Blocking some cookies may affect website functionality. Where required, we will seek consent before using non-essential tracking technologies.

6. Who we disclose information to

We may disclose personal information where reasonably necessary to:

  • our related entities, personnel and authorised representatives;

  • technology, hosting, website, email, analytics, CRM, cybersecurity, document storage and communications providers;

  • professional advisers, insurers, auditors and financiers;

  • recruitment providers, referees and background-check providers;

  • clients, subcontractors, suppliers and delivery partners where relevant to an enquiry, opportunity or project;

  • a purchaser or adviser in connection with a proposed or completed business transaction; and

  • courts, regulators, law-enforcement agencies and other parties where required or authorised by law.

We do not sell personal information.

7. Overseas disclosures

Some service providers may store or process information outside Australia, including in the United States and other countries in which their systems, support teams or subcontractors operate. The countries involved can change with our provider arrangements. Where practicable, we will identify relevant countries in a collection notice or provide details on request. We take reasonable steps required by law in relation to overseas disclosures.

8. Direct marketing

Where permitted by law, we may use your contact details to send information about GDC services, capabilities or events that may be relevant to you. You can opt out at any time by using the unsubscribe facility in the message or contacting us. We will process opt-out requests within a reasonable period. Opting out of marketing will not stop necessary service or business communications.

9. How we protect and retain information

We use reasonable administrative, physical and technical safeguards designed to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.

We retain personal information only for as long as reasonably needed for the purposes described in this policy, to maintain business and project records, resolve disputes and comply with legal, regulatory, insurance and contractual requirements. We then take reasonable steps to destroy or de-identify it, unless the law requires or permits continued retention.

10. Access and correction

You may ask to access personal information we hold about you or request that it be corrected. Contact us using the details below. We may need to verify your identity. In some circumstances permitted by law, we may refuse a request; if so, we will generally explain why and tell you about available complaint options.

11. Privacy complaints

If you have a privacy question or complaint, contact us in writing and provide enough detail for us to investigate. We will acknowledge and assess the matter and aim to respond within a reasonable period. If you are not satisfied with our response, you may be able to complain to the Office of the Australian Information Commissioner at oaic.gov.au.

12. Third-party websites and embedded content

Our website may link to or display content from third-party websites or platforms. Those services may collect information directly from you and operate under their own privacy policies. We are not responsible for their privacy practices and encourage you to review their policies.

13. Changes to this policy

We may update this policy from time to time to reflect changes to our website, practices, providers or legal obligations. The current version will be published on this page with its effective date. Material changes may also be notified through the website or another appropriate channel.

14. Contact us

Privacy Officer
Green Design and Construct
24/31 Kialba Road, Campbelltown NSW 2560
Email: service@gdcaustralia.com.au
Telephone: 1300 433 433